Training & Development · Nepal

Empowering people.
Elevating hospitality.

Kalpa Hospitality Services develops essential skills, stronger organizational culture and responsible business practices through tailored, high-impact training.

Kalpa Hospitality Services training proposal
Executive Summary

Capabilities that create lasting success.

Kalpa Hospitality Services is a leading provider of training and development, management assistance and experiential learning for Nepal's hospitality sector. Our universal skills programs strengthen communication, work ethics, professional behavior and customer service—helping organizations build productive, engaged and adaptable teams.

About Kalpa

Building excellence since 2017.

Founded to assist and uplift hospitality in Nepal, Kalpa empowers organizations and professionals through continuous learning, expert support and practical experience.

01

Vision

Cultivate a highly skilled workforce, optimize operations and advocate responsible business practices across Nepal.

02

Mission

Empower people and organizations through customized programs, expert consultation and sustainable practice.

03

Values

Excellence, empowerment, responsibility, innovation and community guide every engagement.

CultivateOptimizeAdvocateContributeEmpower
Our Team

Professionals who know hospitality from the inside.

Consultants, advisors and trainers bringing operational, academic and international expertise.

MR. PRANESH MANANDHAR

MR. PRANESH MANANDHAR

Hospitality Consultant

Certified Guest Service Professional with leadership and teaching experience across luxury hospitality and academia.

MS. SAGUNA SHAH

MS. SAGUNA SHAH

Communications Consultant

Communications and psychology educator, literary advocate and theatre professional.

MR. SANTOSH PATHAK

MR. SANTOSH PATHAK

Business Consultant

Hospitality business specialist experienced in operations, F&B and rooms division management.

MR. ROOPESH SHRESTHA

MR. ROOPESH SHRESTHA

Senior Industry Advisor

Hospitality leader with more than two decades of learning and development experience.

MR. BASUDEV BALAMI

MR. BASUDEV BALAMI

Architectural Advisor

Architect with over 25 years of experience across hospitality, commercial and cultural projects.

MR. PRABESH MANANDHAR

MR. PRABESH MANANDHAR

Site Planning Advisor

Site-planning specialist focused on strategic development and practical project execution.

MR. MOHAN POUDYAL

MR. MOHAN POUDYAL

Legal Advisor

Advocate and registered auditor with more than 20 years of legal and compliance experience.

MS. RESHMA MANANDHAR

MS. RESHMA MANANDHAR

Global Competence Advisor

Melbourne-based advisor helping professionals navigate global and cross-cultural careers.

MR. SAURAV THAPALIYA

MR. SAURAV THAPALIYA

Culinary Advisor

Culinary professional blending international techniques with deep local industry experience.

MS. RUPA SHRESTHA

MS. RUPA SHRESTHA

Food Safety Advisor

Food safety and HACCP specialist committed to rigorous culinary safety standards.

MR. SANJU RAJ LAMA

MR. SANJU RAJ LAMA

Lead Trainer - F&B

Technical F&B trainer combining local expertise with international exposure.

MR. RAJ KUMAR BOHARA

MR. RAJ KUMAR BOHARA

Lead Trainer - Front Office

Front-office professional bringing global standards and operational best practices.

MS. DEEZIKA KARKI

MS. DEEZIKA KARKI

Trainer - Guest Relations

Guest-relations specialist with experience at Park Hyatt Doha and Dubai Golf.

Our Services

A complete hospitality development partner.

Hospitality training and development

Training & Development

Universal, technical and specified skills that improve confidence, productivity and guest experience.

Hospitality management assistance

Management Assistance

Tailored guidance to optimize operations, streamline performance and support sustainable growth.

Experiential learning in Nepal

Learning Services

Exploratory and supportive learning through culture, cuisine, nature and local communities.

Training Modules

Skills for every hospitality touchpoint.

Universal Skills

Personal and interpersonal capabilities essential for exceptional service.

CommunicationWork EthicsGuest ServiceWorkplace SafetyTime ManagementProfessional Behavior

Technical Skills

Specialized expertise that raises quality and operational efficiency.

Hotel OperationsFront OfficeF&B ServiceCulinary ArtsHousekeepingEvent Management

Specified Skills

Department-focused competencies for consistent performance.

Revenue ControlFood SafetySupervisionSalesFacilitiesComplaint Handling
Partnership Options

Flexible plans for continuous development.

Foundation Plan

NPR 250,000 / year

  • 12 monthly training sessions
  • 2 hours per session
  • Focus on universal skills
  • Ideal for strong hospitality foundations

Excellence Plan

NPR 450,000 / year

  • 12 monthly training sessions
  • 4 hours per session
  • Bespoke program focus
  • Designed for experienced professionals and teams
Portfolio

Organizations that have worked with Kalpa.

A selection of clients and collaborators across hospitality and related sectors.

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Develop your people. Strengthen your organization.

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